Our collection/delivery charges* within the M25/London Heathrow Airport are as follows:
*Applies to hires of more than two days. For one and two day hires the charge is £20 + VAT each way in addition to the above charges.
We are able to provide a free/heavily discounted delivery and collection service by scheduling the journeys well in advance. As a result late changes incur us significant costs and compromise our ability to offer this service. Unfortunately we will need to charge £25 + VAT for any changes to the delivery/collection address, date or times requested less than 3 working days prior to the start/end of a hire. We cannot guarantee that we will be able to accommodate changes that are made within 24 hours of the start/end of the hire.
We request that hirers are at the delivery/collection address as close as possible to the pre-agreed delivery/collection time.
A member of VFB staff will aim to arrive at the address 30 mins before the delivery/collection time to take into account bad traffic, accidents, etc and we kindly request that hirers also build in extra time to cover travel delays.
In the event hirers are more than 30 minutes late we will need to charge a waiting time fee of £15 + VAT per hour from this point. For example, if the pick-up time is 11am then the waiting time charge will apply from 11.30am onwards on an hourly basis.